ORGANIZATIONAL BEHAVIOR - Multiple Choice Questions

ORGANISATIONAL BEHAVIOUR

Multiple Choice Questions (MCQ) – Organizational Behavior

This set of multiple choice questions are useful for Anna University Students for the course BA1604 Organisational Behaviour

Choose the best Answer

      1. Which of the following forms the basis for the autocratic model of OB?

          (a)  Obedience

          (b)  Authority 

          (c)   Power

         (d)  Dependence on boss

2. The study of which discipline helps in the micro-level analysis of human relations in OB?

(a) Social psychology

(b) Anthropology

(c) Psychology

(d) Sociology

3. Which of the following plays a major role in enhancing the efficiency of human resources in an organisation?

a) Increase in motivation

b) Training & personal development

c) Education

d) All the above

4. Which of the following behavioural scientists proposed the theory Z?

a) F.Herzberg

b) Douglas McGregor

c) William Ouchi

d) Abraham Maslow

5) Which of the following play a major role in determining the behaviour of individuals as well as overall performance of the organisation?

a) Attitudes

b) Task structure

c) Ethnocentrism

d)Individualism

6) Associative learning and instrumental learning are the two process involved in

a) S-R model

b) Informal learning

c) Associative learning

d) Instrumental learning

7) Which of the following models represents the views of behaviorists?

a) S-R model

b) R-S model

c) S-O-R Model

d) A-B-C model

8) Stimulus-organism-response model represent the view of

a ) environmentalists

b) Social scientists

c) Cognitive theorists

d) Behaviorists

9 ) which of the following involves reinforces and punishers?

a)     Social learning

b)     Cognitive learning

c)      Associative learning

d)     Instrumental learning

10)Operant conditioning theory is propounded by

a.       Sigmund Freud

b.      Ivan Pavlov

c.       Skinner

d.      Maslow

11)Which of the following process best describes personality and attitudes        

a.       Psychoanalytical

b.      Behavioural

c.       Cognitive

d.      Psychological

12)The degree to which people believe that they are masters of their own fate refers to

a.       Self image

b.      Locus of control

c.       Self monitoring

d.      Self-confidence

13)                         Extroversion, agreeableness, conscientiousness emotional stability and openness to experience are all traits of

a)     Psychology

b)     Attitude

c)      Sociology

d)     Personality

14)The following refers to the degree to which an individual is pragmatic, maintains emotional distance and believes that end justify means

a.       Machiavellianism

b.      Locus of control

c.       Personality

d.      Attitude

15)The area of ‘knowledge foundation’ deals with the importance

a.       Understanding  OB

b.      The behaviour management process

c.       Development of solutions for achieving

d.      Identification of the causes of behaviour

16)What is the persistent tendency to feel and behave in a particular way towards some object known as

a.       Perception

b.      Attitude

c.       Personality

d.      Locus of control

17)Which of the following represents the first sub process of perception?

a.       Registration

b.      Interpretation

c.       Situation person interaction

d.      Sensation

18)When certain stimuli are below the conscious threshold of a person, it is referred to as

a.       Perceptual selectivity

b.      Subliminal perception

c.       Intensity

d.      Perceptual set

19)Which of the following provides meaning and value to stimuli, objects events situation and other people in the environment

a.       Perceptual selectivity

b.      Subliminal perception

c.       Intensity

d.      Perceptual set

20)Which of the following occurs when perceptions are formed on the basis of single trait of an individual?

a.       Stereotyping

b.      Attribution

c.       Halo effect

d.      Perceptual closure

21)Which of the following terms refers to a relatively permanent change in behaviour that occurs out of experience?

a.       Personality

b.      Perceptions

c.       Learning

d.      Attitude

22)Classical conditioning is also referred to as                     

a.       Instrumental conditioning

b.      Respondent conditioning

c.       Operant conditioning

d.      None of the above

23)The learning of the association of the  cue and the expectation is termed as

a.       S-R learning

b.      R-S LEARNING

c.       S-O-R learning

d.      S-S learning

24)Which of the following forms an essential ingredient of modeling process?

a.       Cognitive learning

b.      Controlled learning

c.       Observational learning

d.      Instrumental learning

25)Two mechanisms by which the perception process takes place include internal process and

a.       External influences

b.      Central tendencies

c.       Skill assessment

d.      Process intensity

26)External influences on perception include

a.       Self disclosure

b.      Self enhancing tactics

c.       The halo effect

d.      Figure ground effect

27)What can managers do to increase the accuracy of their perceptions?

a.       Be more observing

b.      Lower your profile

c.       Recognize your own biases

d.      All of the above

28)Which of the following is considered as attribution error?

a.       Halo effect

b.      Personal constructs

c.       Actor observer-effect

d.      All of the above

29)Which of the following refers to the psychological process of recollecting information and past experience]

a.       Social learning framework

b.      Synchronization

c.       Cognition

d.      Social cognition

30)According to the social learning approach, behaviour is the result of continuous _______________ interaction between cognitive, behavioural and environmental determinants.

a.       Reciprocal

b.      Informal

c.       Non reciprocal

d.      Formal

31)Which of the following are models of OB?

i)Autocratic ii) Custodial iii) Supportive iv)Collegial

a.       i,ii,iii

b.      I,ii,iii,iv

c.       I,iii,iv

d.      I,ii,iv

32)Which of the following models gives importance to the provision of job security for employees?

a.       Custodial

b.      Collegial

c.       Autocratic

d.      Supportive

33)Both internal and external factors influence organisational behaviour. The internal causal factors are ____________ oriented and the external environment factors are _______________ oriented

a.       Behaviorally, cognitively

b.      Cognitively, behaviorally

c.       Employee, competition

d.      Employer, competition

34)Which of the following is not an external stimulus?

a.       Mechanical pressure

b.      Light & sound

c.       Taste of food

d.      Thirst

35)Which of the following is not an internal stimulus?

a.       Thirst

b.      Pain

c.       Smell

d.      Hunger

36)Which of the following sub process of perception can be observed?

a.       Registration

b.      Interpretation

c.       Feedback

d.      Behaviour

37)Which of the following are perceptual dimension?

a.       Selectivity & organisation

b.      Feedback & interpretation

c.       Registration & interpretation

d.      Selectivity & interpretation

38)Sometimes the stimuli may be so subtle that an individual may not even be conscious that he is exposed to them. This phenomena  is called ____________ perception

a.       Subliminal

b.      Intuitive

c.       Involuntary

d.      Submerged

39)Which of the following is an external attention factor?

a.       Motivation

b.      Personality

c.       Learning

d.      Novelty

40)Bright light and strong odor are noticed more quickly than dim light and a faint odor. Which of the following principles is described by this statement?

a.       Principle of contrast

b.      Principle of proximity

c.       Principle of attention

d.      Principle of closure

41)Dual factor theory is propounded by

a.       Carl Jung

b.      Maslow

c.       Herzberg

d.      Alderfer

42)David McClelland introduced his theory of human motivation based on three needs, which of the following is not one of that McClelland listed?

a.       Need for affiliation 

b.      Need for achievement

c.       Need for money

d.      Need for power

43)Identify the odd one

a.       Two factor

b.      Need hierarchy

c.       Dual factor

d.      Reinforcement

44)The four management functions include all of the following except?

a.       Planning

b.      Controlling

c.       Staffing

d.      Organizing

45)Individual level independent variables include

a.       Technology

b.      Organisational climate

c.       Perception

d.      Human resource policy

TRUE or FALSE

1)     Attribution is ascribing a cause to an action or event

2)     Learning through association is not possible

3)     Abraham Maslow is called as father of psychoanalysis

4)     Hygiene factors are the primary motivating factors in dual factor theory

5)     The withholding  of negative consequences when the desires behaviour occurs is a kind of reinforcement

6)     Needs pertaining to self esteem and self actualization are lower order needs

7)     Technology creates products not human skills

8)     Sociology or anthropology or political science has nothing to do with human ort organisational behaviour

9)     All individuals have same values and interest

10) Id, ego and superego are the steps in Freudian stages

11)Effectiveness of learning process is directly proportional to the degree of permanent change

12)Punishment is a suitable method of behaviour modification

13)Punishment does not promote desired behaviour, it reduces the frequency of undesirable behaviour

14)There is a relationship between motive and motivation

15)Distortion is a kind of defense mechanism

16)A happy worker is a productive worker

17)Behaviour of an individual is not caused

18)OB is useful in the field of marketing

19)Psychology is concerned with group behaviour

20)Anthropology is the study of society and culture

21)Human resources approach is also called as supportive approach

22) Individual maintains a network of outside contacts who provide favours and information is called as disseminators

23)Learning is a temporary change in human behaviour

24)Operant conditioning is a theory of personality

25)Learning becomes effective when the material learnt is meaningful

26)People cannot be motivated to learn, it is all depends upon the individual interest

27)Accommodator learns by observing and feeling

28)Classical conditioning is also called as operant conditioning

29)Personality is only good physical stature, facial attractiveness and muscle composition

30)Extroverts are talkative and sociable

31)External locus of control is having more self confidence

32)Type B personality never suffer from a sense of time urgency

33)The meaning of effectiveness and efficiency is same

34)Robert Katz identified there management skills conceptual, technical and human

35)Managers get things done through other people 

36)Behaviour is generally predictable and the systematic study of behaviour is a means to making reasonably accurate predictions

37)Learning, perception and personality have been OB topics whose contributions have generally come from sociology

38)Social psychology is an area within psychology, blending concepts from both psychology and political science

39)Intuitive managers like solving new problems

40)The need having highest strength dominates human behaviour

Fill in the blanks

1.               The  ability to work with, understand and motivate people is __________ skills

2.               __________ is the science that seeks to measure, explain and sometimes change the behaviour of human and other animals

3.              The study of people in relation to their fellow human beings is __________

4.               __________ is the study of societies to learn about human beings and activities

5.              The study of the behaviour of individuals and groups within a political environment is __________

6.              Failure to report to work is termed as __________

7.               __________is a type of conditioning in which an individual responds to some stimulus that would not ordinarily produce such a response

8.               Social learning theory implies that people can learn through __________ and direct experience

9.               __________is the application of reinforcement concepts to individuals in the work setting

10.           Any compatibility between two or more attitudes or between behaviour and attitude is __________

11.  __________ is the sum total ways in which an individual reacts and interacts with others

12.  Hereditary, situation and environment are the factors that __________ personality

13.  Individuals who are sociable gregarious and assertive are called __________

14.   MBTI stands for __________

15.  Individuals who believe that they control what happens to them are __________

16.Individuals who believe that what happens to them is controlled by outside forces such as luck or change are __________

17.  __________ is the degree to which an individual is pragmatic, maintains emotional distance and believes that ends can justify means

18.  __________is individuals‘  degree of liking or disliking of themselves

19.  __________ personality feel impatient with the rate at which most event take place

20.  __________ personalities play for fun and relaxation rather than to exhibit their superiority at any cost.

21.Intense feelings that are directed at someone or something is termed as __________

22.  The ability to be aware of what you are feeling is __________

23.  __________is the ability to handle the emotions of others

24.  __________ is the process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment

25.  Hierarchy of needs theory is propounded by __________

26.  __________ is the assumption that employees dislike work are lazy, dislike responsibility and must be coerced to perform

27.   __________ is the assumption that employees like work are creative seek responsibility and can exercise self direction

28.  Intrinsic factors are related to job satisfaction, while extrinsic factors are associated with __________

29.  The theory propounded by Alderfer is __________ theory

30.  __________theory says that behaviour is a function of its consequences

31.  Individuals compare their job inputs and outcomes with those of others and then respond so as to eliminate any inequities. This concepts comes under __________ theory

32.  __________theory is that specific and difficult goals, with goal / feedback, lead to higher performance

33.  __________states that behaviour that results in pleasing outcomes will be represented

34.  __________ ends in the desire of the individual to want to engage in work behaviour

35.  Manipulation of bahaviour through its consequences is __________ condition

36.  Administration of consequences that would help the repetition of desired bahaviour is __________ reinforcement  

37.  QWL stands for __________

38.  A __________ need is not a motivator of behaviour

39.  MBO stands for __________

40.  Absence of hygiene factors lead to __________

41.  Type __________ people are easy going people